Privacy

Privacy Policy

1. Introduction 

1.1 InvisibleStudio Ltd is committed to protecting your personal information when you use our services. This Privacy Policy describes how we use any personal information that we collect from you via the following online services:

• any InvisibleStudio Ltd website that links to this Privacy Policy
• social media or official InvisibleStudio Ltd content on other websites
It also describes how we use any personal information that you provide by phone, SMS, email, in letters and other correspondence, and in person.


1.2 This Privacy Policy explains the following:
• who we are
• what information we may collect about you
• how we will use information we collect about you
• how long we hold information about you
• the legal basis for processing your information
• when we may use your details to contact you
• whether we will disclose your details to anyone else
• your rights regarding the personal information you provide to us
• how to contact us or lodge a complaint to the Information Commissioners Office


1.3 InvisibleStudio Ltd is committed to safeguarding your personal information. Whenever you provide such information, we are obliged to use it in line with applicable laws concerning the protection of personal information (these laws are referred to collectively in this Privacy Policy as the "data protection laws"). InvisibleStudio Ltd websites contain hyperlinks to websites owned and operated by third parties beyond the control of InvisibleStudio Ltd. These third party websites will have their own privacy policies which you should read if you have concerns.
 

2.0 About Us

2.1 During this policy and online when saying “we”, “our” or “InvisibleStudio Ltd”, we are referring to The InvisibleStudio Ltd

Registered office: InvisibleStudio Ltd, 
Office 3.2 CENTRAL HOUSE 1 Ballards Lane, Finchley, London, N3 1HF, UK

Registered in England Company Reg No: 9950014

The Data Controller is InvisibleStudio Ltd

 What Information will InvisibleStudio Ltd collect about me?

3.1 We will collect your personal information when you:

access, participate in or sign up to any of our services, activities or online content
apply or enrol for one of our courses,
create an account on our website,
phone or email us,
reserve a place at an event,


3.2 What types of personal data do we collect?

name, gender preference and date of birth
contact details including postal address, email and phone
your communication preferences
household situation
employment information,
prior education level,
household status & residency status
disability/learning difficulty information, and support information where relevant
records of academic assessment and outcomes

3.3 InvisibleStudio Ltd collects information about how you use its website and other InvisibleStudio Ltd online content, and the device(s) you use to access these services. This includes collecting unique online identifiers such as IP addresses, which are numbers that can uniquely identify a specific computer or other network device on the web. For more information, please see our Cookie Policy below.
 

4. How will InvisibleStudio Ltd use the personal Information it collects about me?

4.1 By providing InvisibleStudio Ltd with your personal information it will be stored, and may be used by us for any of the following purposes:

to register you on to one of our courses and give you access to the course materials.
to provide you with information about our courses; application tips; funding advice; and other information that may be relevant to your interests.
for the direct marketing of InvisibleStudio Ltd products and services
to provide you with invitations to relevant events and reminders or joining details for those events to which you register.
where the processing enables us to enhance, modify, personalise or otherwise improve our services/communications for the benefit of our students/customers.
to provide postal communications.
to determine the effectiveness of promotional campaigns and advertising.
to better understand how people interact with our websites.
to enhance the security of our network and information systems.
to identify and prevent fraud.

4.2 We will ask for consent to send you marketing communications about our products and services. You’ll be able to unsubscribe from these communications at any point or alternatively via the ‘unsubscribe’ option at the bottom of each email we send you. See section 7 for more details.

4.3 Whenever processing data for the purposes described above, we will comply with the spirit and the letter of the law in respecting your rights and interests. You have the right to object to marketing. See section 11 for more details.

5. How long will InvisibleStudio Ltd retain my personal data?

5.1 We will hold and process your personal information on our systems only for the purpose for which the data was originally collected unless we have notified you differently, or as long as is set out in any relevant contract you hold with InvisibleStudio Ltd. 

6. Legal basis for processing your information

6.1 Data Protection law requires us to list the legal basis by which we process personal data. There are six categories available:

Legal basis    
Consent    
To obtain permission to take photographs at a InvisibleStudio Ltd event or receive direct marketing
Performance of a Contract    
To fulfill the specific obligations of a contractual agreement e.g. communications about your attendance at an event
To protect the vital interests of the data subject    
The processing is necessary to protect someone’s life e.g. share health information
Public interest task    
This is probably the main basis for our processing of your personal data as a provider of educational services
Legitimate interests of the organisation    
This is a broad category which incorporates diverse activities such as business planning, fraud prevention and IT Network Security
 

6.2 Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

However, we will normally collect personal information from you only (i) where we have your consent to do so, (ii) where we need the personal information to perform a contract with you, or (iii) where the processing is in our legitimate interests and not overridden by your rights. In some cases, we may also have a legal obligation to collect personal information from you.

6.3 If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not.
 

7. Will I be contacted for marketing preferences?

7.1 We offer regular emails to let you know about our courses, events and news as well as any alerts relating to courses you have booked or shown an interest in. We may also invite you to take part in surveys about our products and services or issues affecting InvisibleStudio Ltd, some of which we are legally required to do.

InvisibleStudio Ltd may personalise the message content based on any information you provide to us and your use of our platforms.

You can update your communications preferences and stop receiving future emails at any time by following the links located at the bottom of our emails. Requests submitted in this manner are processed and effective immediately.

7.2 If you believe you have received unwanted, unsolicited emails sent by or purporting to be from InvisibleStudio Ltd, please forward a copy of that email with your comments to data.protection@invisiblestudio.net for review.

7.3 Occasionally, we may contract a third party to communicate on our behalf. We do not collect your email address or contact information from this third party, and we do not have access to their mailing list.

Depending on the nature of the third-party mailing, we may, in order to comply with applicable laws, provide the third party with a suppression list of our contacts to exclude from their list. The third party does not have permission to keep or market to our contacts on this list, or to use it in any way other than as a suppression list for a mailing they are providing on our behalf.

7.4 We may contact you via post to let you know about our courses, events and news. InvisibleStudio Ltd may personalise the message content based on any information you provide to us. You will only be contacted by post if your marketing preferences state you are happy for us to do so.

7.5 InvisibleStudio Ltd may contact you by phone, either by a call or by SMS, to keep you updated about courses you have shown an interest in or asked to receive alerts for (e.g. using our waiting lists functions). We will only contact you this way if stated in your marketing preferences.
 

8. Profiling, research and Wealth screening

8.1 Your data is assessed to ensure we send you relevant communications and information. We do this by reviewing the events and activities you have attended or shown interest in. We may tailor the content, the amount of information we send and which channels we use to best suit your needs. This profiling also helps us to understand the collective interests, expectations and trends of our community, feeding in to our future planning for activities and fundraising appeals. We do not make decisions based solely on automated processing of your data.

There are no current plans to carry out external wealth screening projects.
 

9. Will InvisibleStudio Ltd share my personal information with anyone else?

9.1 Your information may be shared with our educational partners where necessary to provide you with a service you have requested. This would happen when, for example, you have requested to enrol on an accredited course where an external awarding body is involved. When doing this, we will provide you with further information at the time of first collecting your information.

9.2 InvisibleStudio Ltd sometimes uses third parties to deliver courses digitally e.g. remote teaching or online learning and to process and store your information on our behalf, for example to provide services or analysis. We will undertake reasonable measures to ensure that the third party has appropriate security and privacy controls in place.

9.3 Although most of the information we store and process stays within the UK, some data may be transferred to other countries. Transfers to countries within the EU are permitted because every EU country is subject to the requirements under GDPR. If data is transferred outside of the European Economic Area (EEA) the recipient organisation must ensure an adequate level of protection for your rights and freedoms.
 

10. How will InvisibleStudio Ltd protect my personal data?

10.1 We have implemented appropriate safeguards to ensure your data is protected. Examples of how we protect your personal data include the following:

Restricted access rights to I.T. systems, with processes in place to grant and revoke these rights;
Firewalls and virus protection in place which are monitored and updated on a systematic basis;
Physical security measures such as door access control systems
Use of secure off-site data centre with a high level of physical security and back-up procedures in place to protect data;
Business continuity and disaster recovery procedures in place.

 

11. Cookie Policy

This is the InvisibleStudio Ltd cookie policy. This Cookies Policy should be read alongside, and in addition to, the Website Privacy Policy.

This Cookies Policy describes the cookies we use and explains why we use cookies. It also explains how cookies enable the Website to function properly and why you may not be able to experience the full functionality of the Website if you disable the use of cookies.

A cookie is a small text file that’s stored on your computer or mobile device when you visit a website. They do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

There are different types of cookies:

First party cookies

 These are set by the website you’re visiting. And only that website can read them. In addition, a website might use a separate company to analyse how people are using their site. And this separate company will set their own cookie to do this.

Third party cookies

These are set by someone other than the owner of the website you’re visiting. Some InvisibleStudio Ltd web pages may also contain content from other sites like YouTube, which may set their own cookies. Also, if you share a link to a InvisibleStudio Ltd page, the service you share it on (e.g. Facebook) may set a cookie on your browser. InvisibleStudio Ltd has no control over third party cookies.

Advertising cookies

Some websites use advertising networks to show you specially targeted adverts when you visit. These networks may also be able to track your browsing across different sites.

Session cookies

These are stored while you’re browsing. They get deleted from your device when you close your browser e.g. Chrome or Safari.

Persistent cookies

These are saved on your device. So they don’t get deleted when you close your browser. We use persistent cookies when we need to know who you are for more than one browsing session. For example, we use them to remember your preferences for the next time you visit.

You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu.
We use different types of cookies for different things, such as:

to give you a better, more personalised experience
remember the preferences you set while using our website
to understand how our websites are used
to monitor how our advertisements perform.

Read on to find out more about the different kinds of cookie we use.

Strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without them services you have asked for cannot be provided.

Some examples of how we use these cookies are:

Signing into the website.
Remembering previous actions such as text entered into a registration form when navigating back to a page in the same session.
Performance cookies

These help us understand how people are using our websites. For instance which pages people go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. Some examples of how we use these cookies are:

To collect information about which web pages visitors go to most often so we can improve the online experience.
Error management to make sure that the website is working properly.
Functional cookies

These help us personalise our website for you. This may include settings like “remember me” buttons and anything that remembers the particular settings chosen by you. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting/advertising cookies

These are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

Below is a list of the cookies used by InvisibleStudio Ltd and a brief summary of their primary purposes.


Wix 

Wix is our ecommerce system and our website infrastructure. Cookies here are mainly used to store user preferences and speed up performance.

Google Analytics
A web analytics service provided by Google, Inc. GA sets a cookie in order to evaluate the use of our website and compile a report for us.

Facebook
Allows us to track the performance of our advertising and to retarget people that have visited our website.

None of the cookies used on site contain personally identifiable information.

You can prevent your browsing from being tracked generally by adjusting your browser settings, browsing in ‘private mode’ or using browser add-ons. You can find out how to do this by visiting the relevant support page for your browser, or by using the help function on your browser.

Alternatively you may wish to use an online tool to help you opt out of the collection and use of information by visiting http://www.aboutads.info/choices 

If at any time you do not want information about your browsing behaviour to be used for the purpose of InvisibleStudio Ltd delivering advertising to you, you can "opt out" as described above. If you do choose to opt-out you will continue to see adverts but they may be less relevant to you as they will not be tailored to your interests.